Refund Policy

Thank you for shopping at Czcrystal. We strive to offer high-quality crystals and exceptional customer service. Please read our refund policy carefully before making a purchase, as all sales are final.

No Refunds or Exchanges

Due to the unique nature of our crystals, we do not offer refunds, returns, or exchanges, unless the item you purchased is defective or damaged. If you receive a defective or damaged item, please contact us immediately at 996461340@qq.com with details of the product and the defect. We will work with you to resolve the issue as quickly as possible.